Preventing Homelessness in Reading

Our Fundraising Promise

Launchpad wouldn’t exist without our generous supporters. We are incredibly grateful for the continued support we receive and take pride in ensuring that all our fundraising is honest, legal, transparent and respectful of our donor’s wishes.

When you donate to Launchpad you can give with confidence. We abide by the codes of practice and guidelines set out by the Institute of Fundraising and Charity Commission. We have been long-term members of the Fundraising Standard’s Board now the Fundraising Regulator and also make the following promises of our own:

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Our Complaints Policy

Launchpad is committed to delivering a high standard of service to anyone who engages with our work. We are keen to hear from anyone who believes we have fallen short of the high standards we set ourselves. You can provide your feedback by emailing fundraising@launchpadreading.org.uk or you can write to: Ian Caren, CEO, Launchpad Reading, The Stables, 1A Merchants Place, Reading RG1 1DT.